The Highest Rated 3PL

About Shipfusion

Shipfusion was founded by a team of long-time ecommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

We made the choice early on not to contract with third-party warehouses, instead focusing on a handful of strategic locations that are fully operated by Shipfusion employees. This decision, combined with our collective industry knowledge, lets us provide customers with unmatched guidance and confidence as they set up a more efficient, scalable fulfillment infrastructure.

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Our Story

Unlike other fulfillment companies, Shipfusion actually started as a textbook rental ecommerce business. Struggling to find quality fulfillment options for our business, we ended up building our own solution in-house, for our own needs. Over time, based on our success establishing an efficient fulfillment operation, we started to get requests from other companies to help them with their fulfillment. We saw the wider need for someone to provide quality, efficient, and reliable fulfillment but with an ecommerce team's point-of-view. 

Shipfusion officially opened its doors in 2014 as one of the first ecommerce-based fulfillment companies in North America. We started our careers as ecommerce business owners and experienced all the challenges and complexities of fulfillment firsthand. 

As a result, Shipfusion does things differently. 

We made the choice early on not to contract third-party warehouses or outsource our customer support team. Instead, we built warehouses in strategic locations that are fully operated by Shipfusion employees, and have on-site, dedicated Account Managers at each location. These decisions, coupled with our collective industry knowledge, allowed us to provide our clients with unmatched guidance and confidence as they grow their businesses.

We believe that ecommerce brands should be able to trust their fulfillment partners fully. But how can you do that if your fulfillment partner has never been in your shoes as an ecommerce brand? Over these past 9 years, we have helped ecommerce businesses meet the challenges of storing, shipping, and fulfilling their customers’ orders with several fulfillment centers across North America while helping them save on shipping costs.

“Shipfusion was able to handle around 10,000 orders a day across all of our fulfillment locations. It was a time of extremely high volume, and shipping and Shipfusion got through it without a glitch.”
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Krystal Daniel
Senior Operations Manager, TUSHY
“My company has been working with Shipfusion for about a year now. Their technology is impressive and intuitive, their customer support is responsive (they have a live chat feature that our team has used for urgent requests) and their fulfillment is quick. We're looking forward to continuing to grow with them.”
marugone
Matt Ruggieri
Co-Founder, Onekind
“Shipfusion is the best of the best... ...We love having Shipfusion as our fulfillment partner and would recommend them to anyone we know. We look forward to continuing to grow with such a great team of hard working people at Shipfusion! Not to mention the technology and customer portal is extremely user-friendly and up-to-date.”
Kalumi
Kalumi Health
United States
“I never write reviews but felt compelled to about Shipfusion because I’ve had such a positive experience with them and feel it needs to be shared. Not only do they have an incredibly user-friendly portal and affordable shipping rates (very important in the pandemic era), but their customer service is what really sets them apart. ... ...They are super helpful and I can’t recommend them enough!”
Corrie Pollock
Canada
“Our company has tried several fulfillment services, (Webgistix being the worst for customer service and order fulfillment accuracy) and since changing over to Ship Fusion we have been very pleased. Order accuracy and delivery speed have been great, they are competitively priced... but most importantly, the customer service has been amazing!”
Natashia & Andrew
Canada
"We've been partnered with Shipfusion now for several years. They are excellent at what they do and offer far more competitive rates than their competition. I love that they have multiple warehouses which helps to reduce shipping zone charges. Our rep is always there to address any questions/concerns that arise.”
Jeff Burgee
CEO, JLM Nutritionals

Customized Ecommerce Solutions

Shipfusion customers also enjoy tailored solutions based on their particular business model—we support traditional retail, crowdfunding campaigns, subscription services, and offer sample services in order to meet the unique needs of each retailer.

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Shipfusion the best ecommerce 3pl

Strategically Located Warehouses

Our flagship, 380,000ft2 temperature-controlled facility is based in Chicago, IL. We chose this location because it allows us to directly inject packages into our carrier networks, typically cutting down transit times by a full day.

We also operate warehouses in Los Angeles and Toronto, allowing customers to reach a significant portion of the most densely populated areas in the US while taking advantage of cost-effective shipping methods and reducing fulfillment times. Three new Shipfusion warehouses are slated to open in Philadelphia, Atlanta, and Dallas.

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Shipfusion best 3pl warehouse locations