Shipfusion wasn’t always a fulfillment company. We actually started out as an ecommerce textbook rental business. As we grew, we started sending out more and more orders each month. But then, we hit a wall. The fulfillment options out there? Let’s just say they left a lot to be desired. Constant errors, radio silence from support, mystery charges on our bill, and zero visibility into our inventory and order data.
So what did we do? We built our own fulfillment solution. One that could keep up with our scaling business, and keep our customers coming back.
With our customers’ happiness (and the success of our business) on the line, we found more efficient ways to do fulfillment that cut down on time and costs, while ensuring we always knew what was going on with our inventory. It worked so well, that other ecommerce brands started asking if we could handle their fulfillment, too. Turns out, we weren’t the only ones looking for something better—fulfillment that truly worked for fast-scaling brands.
In 2014, Shipfusion was born— one of the first ecommerce-based fulfillment companies in North America. From the start, we did things differently. No third-party warehouses. No outsourcing our customer support teams. No hidden costs in our pricing. No black box on our customer’s inventory or shipment status.
Instead, we built our own strategically located fulfillment centers, fully operated by Shipfusion employees. And we assigned dedicated Account Managers for every client, at every location. Why? Because we know how important it is to have someone in your corner, repping your brand.
One of our biggest early frustrations was the lack of transparency around our inventory and orders. When we couldn’t find software that gave us what we needed, we built our own—with an in-house dev team most big tech companies could only dream of. Our custom software suite, designed for both our clients and warehouse teams, streamlines integrations, centralizes orders, and gives real-time data on every package’s status and cost.
Our game-changing software and hardware innovations means our on-the-floor warehouse team ships out a package every 1.23 seconds. And with Shipfusion 360, our proprietary customer portal, clients get the full visibility we always wanted.
We’ve been in your shoes. We know the headaches that can come with fulfillment, and we’re here to make sure you never have to deal with them again.
At Shipfusion, we believe your fulfillment partner should be an extension of your brand, someone who’s just as invested in your success as you are.
For over 10 years, we have helped fast-scaling ecommerce businesses crush the challenges of storing, shipping, and fulfilling orders— while helping them save on shipping costs and transit times with our strategically located fulfillment centers across North America.
Want to see how fulfillment is done from people who’ve been where you are? Let’s make it happen.
Real Brands. Real Results.
“As a growing brand, we needed a 3PL that could scale with us, and Shipfusion has proven they can do exactly that.”
Kenzie Beukes
Director of Operations at Wellnesse
“We don't need someone internally babysitting fulfillment because we trust that it's covered.”
Garsten Bergquist
VP of Operations, Ketone-IQ
“Shipfusion feels like an extension of our own business.”
Emaly Tweitmann
Senior Operations and Customer Experience Manager, Alabaster
“They make fulfillment the last thing I have to think about.”
Kieran Foy
STRONG Coffee
“Shipfusion has saved us tons of time.”
Dan Van Sistine
Director of Sales and Distribution, Word on Fire
“Our order accuracy is nearly perfect, to the point where it's something we no longer have to think about.”
Brian Ludviksen
Director of Operations at Purity Coffee
What’s New at Shipfusion
Press Release
Shipfusion Acquires Boxtrot, Capping a Record Year
Shipfusion completes its first strategic acquisition, integrating Boxtrot's merchants into its national network and capping a record year of ecommerce growth.
Shipfusion opens its fourth fulfillment center in York, PA, expanding past 1 million square feet and strengthening fast, cost-effective East Coast shipping.
We're an extension of your brand, not just a vendor
We've been in your shoes. We built Shipfusion because we knew what it felt like to have fulfillment that couldn’t deliver. That experience is baked into every decision we make, from how we staff our warehouses to the warehouse technology we build.
